1. Who we are
This Privacy Policy explains how Juniverso processes personal data when you use the website and related services.
We process data in line with applicable data-protection law, including requirements that apply in Ukraine and, where relevant, the GDPR.
2. Data we collect
Depending on your interaction, we may process: contact details (name, email), consultation-request data, technical logs (IP, user-agent, request time), cookie and analytics data with your consent, and account data if an account exists.
We do not ask for special-category data for ordinary catalogue browsing.
3. Purposes and legal bases
Data is used to provide the Service, respond to requests, maintain security, prevent abuse, run analytics (with consent), and meet legal obligations.
Legal bases may include contract performance, legitimate interests (security and Service operation), consent (cookies/marketing), and legal obligation.
4. Sharing and retention
We may use infrastructure providers (hosting, cloud, email) as processors under contractual terms.
Retention depends on purpose: operational logs for a limited period; request and account data while needed for the Service or law; cookies per your consent settings.
5. Your rights
Depending on applicable law, you may have rights to access, rectification, erasure, restriction, objection, portability, and withdrawal of consent.
To exercise rights, contact us via the website channels. You may also lodge a complaint with a data-protection authority.
6. Cookies and similar technologies
Details about cookies and consent controls are in the Cookie Policy. Necessary cookies may support basic site operation; analytics and marketing cookies run only with consent when enabled.
7. Changes
We may update this Policy. The current date appears on this page. Please review it periodically.